Frequently Asked Questions
What does no artificial limits mean?
It means that you are only limited by your disk space and bandwidth. Everything else is unlimited.
- Unlimited MySQL Databases
- Unlimited Mailing Lists
- Unlimited Email Forwarders
- Unlimited Subdomains
- Unlimited Parked and Addon Domains
- Unlimited FTP Accounts
How can you provide hosting with no artificial limits, why do other companies set artificial limits?
Unlike most other hosting companies, we try to supply our family of customers with everything they need to have a successful web presence. A successful customer, is a happy customer, and we are a happy company. We provide features that many of the others wish they could without charging for example, no artificial limits, no overselling, nightly backup, 24/7 friendly customer care, and much more.
How do you take payments for hosting and other services?
Currently for hosting we only accept PayPal to help reduce overhead costs, which in turn lowers hosting prices. In the near future we will be adding support for direct billing for all major credit card networks as well as gift cards. We do take checks for hosting if payed annually. All other services like design and fusion unless noted also payable using checks.
What are some of the features of what’s offered with every plan?
We offer some great stuff with all plans for no additional cost.
- cPanel – Your website control center, don’t mistake this for our client center, as cPanel is strictly used to manage your websites you host with us and the content on them. cPanel can be accessed for most clients by going to http://yourdomain.com/cpanel if you need help please feel free to contact us or refer to your new client email. For more information about cPanel please click here.
- Client Center – This is where all the money flow and record keeping is handled. The client center is where you order products, pay bills, talk to customer care, etc.
- Fantastico De Luxe – Accessible from within your websites cPanel, Fantastico is a plugin that allows you to install hundreds of scripts on your website like wordpress, drupal, phpnuke, for free and with a click of button. No ftp, no database setup, hassle free and fast. With a new feature that now allows you to setup websites on the fly Template Express. For more information and a listing of scripts included with Fantastico please click here.
- Nightly Backups – Our nightly offsite backups ensure your site is safe even if an unseen unfortunate event occurs. If our data center suddenly falls victim to a earthquake tornado hurricane blizzard that opens a sink hole which sucks all of the servers into the ground, do not dispare your data is safely stored on the other side of the country. The possibility of you having to use this feature is slightly less then 0.0001%.
- 24/7 Support – With a dedicated support team at our data centers 24 hours a day, 7 days a week (even holidays), and a dedicated team of customer care agents we are here to help as best as we can! Our support is equally covered in your money back guarantee just as much as service is, and since your paying for it please use it. Any questions you have, we will try to help you as best as we can, unless it involves predicting the future or using worm holes to travel through time. Been there, done that, and sadly we had no luck.
My question wasn’t answered here! What do I do?
Send us an email, just click on Contact Us in the menu above or shoot us an email at hello@cliklabs.com. Your question may actually be posted here, as long as its not personal.